Plesk:: Login Failed (Unable to login to Horde Webmail)
Posted on March 1, 2009
Filed Under Linux Hosting, Web-hosting, Windows VPS |
While Login into Horde Webmail gives :Login failed error then follow the below steps to fix this problem:-
1) By command line using telnet please check if you are able to connect to localhost:143 from the command line using telnet and if you get the error as below:
# telnet localhost 143
localhost/143: Name or service not known
2) Then you will need to check /etc/hosts file. Permissions should be -rw-r–r– and contain the record for localhost in the following format:
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127.0.0.1 localhost localhost.localdomain
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the above content is from From Parallels Knowledgebase
If /var/log/psa-horde/psa-horde.log shows :
FAILED LOGIN xx.xx.xx.xx to localhost:143[imap/notls] as me@mydomain.co.uk
FAILED LOGIN xx.xx.xx.xx to localhost:143[imap/notls] as me@mydomain.co.uk
I am unable to fix this issue so, I just re-installed the IMAP Service on the VPS. By following the below steps you can re-installed the IMAP Server:
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a) The RPMS used by Plesk can be easily found in /root/psa/PSA_version directory OR you can also download the Tar containing RPMS from Parallels website http://www.parallels.com/en/download/
b) Now go to the RPM directory which contains courier Imap RPM’s
#cd [path to the PSA RPM Directory]/dist-rpm-CentOS-4.2-i386/base/
c) Re-install courier-imap-3.0.8-cos4.build81070322.16.i586.rpm and psa-courier-imap-add-8.1.1-cos4.build81070322.16.i586.rpm Once it is done services will be automatically will restarted
[root@vps base]# pwd
/root/plesk/dist-rpm-CentOS-4.2-i386/base
[root@vps base]# rpm -Uvh courier-imap-3.0.8-cos4.build81070322.16.i586.rpm psa-courier-imap-add-8.1.1-cos4.build81070322.16.i586.rpm –force
Preparing… ########################################### [100%]
Reloading configuration: [ OK ]
1:courier-imap ########################################### [ 50%]
Stopping Courier-IMAP server:
Stopping imap [ OK ]
Stopping imap-ssl [ OK ]
Stopping pop3 [ OK ]
Stopping pop3-ssl [ OK ]Starting Courier-IMAP server:
Starting imapd [ OK ]
Starting imap-ssl [ OK ]
Starting pop3 [ OK ]
Starting pop3-ssl [ OK ]2:psa-courier-imap-add ########################################### [100%]
Stopping Courier-IMAP server:
Stopping imap [ OK ]
Stopping imap-ssl [ OK ]
Stopping pop3 [ OK ]
Stopping pop3-ssl [ OK ]Starting Courier-IMAP server:
Starting imapd [ OK ]
Starting imap-ssl [ OK ]
Starting pop3 [ OK ]
Starting pop3-ssl [ OK ][root@vps base]# netstat -nap | grep :143
tcp 0 0 0.0.0.0:143 0.0.0.0:* LISTEN 1657/couriertcpd
[root@vps base]# telnet localhost 143
Trying 127.0.0.1…
Connected to localhost.
Escape character is ‘^]’.
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Once you successfully re-installed the IMAP Service on the VPs, you can login into Horde Webmail.
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One Response to “Plesk:: Login Failed (Unable to login to Horde Webmail)”
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i also have the same problem and i tried to fix it( i downloaded the newest psa version(psa-9.2.1-cos5.build92090422.13.i586.rpm) this was already installed on my server and when i tried to make the fix as you said above, i got error and now server is giving error and makin gloads up to 28 where 1 is normal. i have to undo this fix but i have no idea how to. i hope u can help me out, or at least contact me maybe for a solution for i have big problem now.